FAQ's

How long are shipping times?

Your products will ship within three days of your order, and then take up to 5-7 days to reach your doorstep. 

What's your return policy?

Due to the nature of our products, we do not accept returns. Should your product be defective or arrive damaged, we will more than gladly offer a refund or replacement at no additional cost provided it is brought to our attention within 10 days of delivery date as noted by the carrier. 

Can I cancel my order?

Cancellations are possible if you do not receive your package within the time frame specified for each individual product. Sometimes orders get sent out before we can process the cancellation. So if you cancel your order but still receive the package, then please go ahead and do one of three things: recycle it, donate it, or enjoy it.

What happens if I receive the wrong item?

If there’s an issue with your order -- if it’s the wrong size, wrong color, defective, or otherwise not exactly what you wanted -- then simply notify us, and we’ll give you a refund. You won’t be asked to ship the product back to us.

Do you offer exchanges?

We do not offer exchanges. However, if for any reason you didn’t get the exact product you expected, just donate it or gift it to a friend.